About

The consultancy born at the intersection of behavioral economics and human experience.

The CX design platform we built from a decade of client work.

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COMPANY

Meet team Renascence

Build a tailored deck

Aslan Patov, CEO

20+ CX specialists

Life at Renascence

GROW WITH US

Grow your career in CX

Build your own CX firm

Our global network

CONNECT

Press & coverage

Services

Comprehensive CX and management consulting for enterprise brands.

Every engagement, mapped and scored in one AI workspace.

Open rene.cx ↗ALL SERVICES

Explore the full range of CX & management consulting services.

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CORE

Customer Experience

End-to-end transformation

Behavioral Economics

Science of decisions

Journey blueprints

Strategy Consulting

Management consulting

Cultural Change

CX-first culture

Customer Loyalty

Programs that retain

SPECIALIST

Digital Transformation

Technology-led CX

Employee Experience

Mystery Shopping

Audit experience

Training Programs

Org. Transformation

Restructure for CX

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

Map, score and fix the journeys we redesign, with AI.

Open rene.cx ↗ALL SOLUTIONS

Explore every CX solution we offer.

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STRATEGY & GOVERNANCE

Vision, ambition & roadmap

Benchmark where you are

Operating model & standards

Listen, analyze, act

Turn ambition into action

Communication that lands

DESIGN & DELIVERY

Map & redesign journeys

Design for real customers

Blueprints & standards

Optimize operations

UX & Wireframes

Digital experience design

Escalation Strategy

Turn complaints into loyalty

CULTURE & EXPERIENCE

Customer Rituals

Moments customers remember

Corporate Policies

Policies that protect customers

Industries

A decade of CX transformation across the region's defining sectors.

Sector-ready journeys, scored by AI in minutes.

Open rene.cx ↗ALL INDUSTRIES

See how we work across every sector.

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BUILT ENVIRONMENT

Developers & communities

Hotels & resorts

Authorities & zones

FINANCE & TECH

Banking & Finance

SaaS & platforms

Telecommunications

Telecom operators

PEOPLE & MOBILITY

Providers & clinics

Schools & universities

Travel & Tourism

Airlines & DMOs

Products

Proprietary tools, platforms, and AI that power CX transformation.

Design, score and fix customer journeys with AI.

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DECK A · 36 FORCES

The forces that shape how humans experience the world.

Explore REBEL Reveal →ALL PRODUCTS

Explore the full Renascence product ecosystem.

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AI & TECHNOLOGY

Behavioral AI assistant

AI Sales Assistant

Automate your pipeline

AI CX design platform

LEARNING & GAMES

CX certification

Behavioral toolkit

The Art of Engagement

Behavioral selling course

PLATFORMS & TOOLS

Mystery shopping

Process mapping

CX TOOLKIT

CX Maturity Assessment

How mature are we, really?

CX Vision Generator

Where are we going?

CX ROI Calculator

Is CX worth the spend?

EX ROI Calculator

What are our people worth?

Department Planner

How should we be organised?

The full suite, free

Opinion

Insights, research, and conversations at the frontier of CX.

Turn what you read into a journey you can score.

Open rene.cx ↗

ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Digital TransformationReal-Time Customer Data Platforms: Why Speed Isn't the Strategy Customer ExperienceWhy Citizen Experience, Not Communications, Builds Public Trust

Latest episodes

Ep. 03 · Customer LoyaltyCustomer Loyalty, Brand Loyalty & CX Ep. 02 · Artificial IntelligenceAI in Customer Experience

Latest news

MarketingAt Home Redesigns Loyalty Programme Using Member Feedback FintechCorgi Raises $40.7M, Building on $2.6B AI Insurer Valuation

Hub

Free tools, templates, and resources to advance your CX practice.

Design, score and fix customer journeys with AI.

Open rene.cx ↗

THE MANIFESTOBurn the Deck.

Ten Virtues. Zero Excuses.Start reading →THE HUB

Every free tool, template and resource in one place.

Visit the Hub →

AI TOOLS

CX Maturity Assessment

AI-scored benchmark

CX Vision Generator

Write a vision that moves

CX ROI Calculator

Model your CX return

EX ROI Calculator

Value of engagement

Department Planner

Structure & staff teams

The full tool suite

FREE TOOLS

Ready-to-use templates

Interactive learning

Behavioral Biases

The science of CX

Shifts shaping CX

The regional CX index

Shrink PDFs privately

LEARNING

Events & Webinars

Learn & connect

Download research

CULTURE

Burn the Deck — our manifesto

Newsroom

Renascence in the media

Product launches, client transformations and milestones — as covered by the region's leading business and technology press.

Product LaunchForbes Middle East · May 2026 · 4 min

Renascence launches René AI — behavioral intelligence for CX teams

The consultancy unveils an always-on AI assistant trained on behavioral economics, bringing decision science into the daily workflow of customer experience teams across the region.

Coverage

Recent press

Company

Renascence opens franchise territories across MENA & South Asia

Arabian Business · Apr 2026

Case Study

How Renascence delivered an end-to-end CX transformation for Emaar

Gulf News · Mar 2026

Education

REBEL certification surpasses 500 graduates worldwide

Entrepreneur ME · Feb 2026

Podcast

The Naked Customer podcast crosses 50,000 listens

The National · Jan 2026

Awards

Renascence recognised at the regional CX Awards 2025

Gulf Business · Dec 2025

Featured by

Forbes Middle EastGulf NewsKhaleej TimesArabian BusinessEntrepreneur METhe NationalGulf BusinessZawya

Media & speaking enquiries

For interviews, commentary or speaking requests, our team is happy to help.

Contact the team