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The consultancy born at the intersection of behavioral economics and human experience.

René Studio
AI EXPERIENCE STUDIO

The CX design platform we built from a decade of client work.

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Mysterya
MYSTERY AUDITS, LIVE

Mystery audits we run, scored live for every location.

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Services

Comprehensive CX and management consulting for enterprise brands.

René Studio
AI EXPERIENCE STUDIO

Every engagement, mapped and scored in one AI workspace.

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Mysterya
MYSTERY AUDITS, LIVE

Mystery shopping, scored and evidenced in real time.

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ALL SERVICES

Explore the full range of CX & management consulting services.

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CORE

SPECIALIST

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

René Studio
AI EXPERIENCE STUDIO

Map, score and fix the journeys we redesign, with AI.

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Mysterya
MYSTERY AUDITS, LIVE

Check the experience you designed is delivered.

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ALL SOLUTIONS

Explore every CX solution we offer.

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STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

René Studio
AI EXPERIENCE STUDIO

Sector-ready journeys, scored by AI in minutes.

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Mysterya
MYSTERY AUDITS, LIVE

Mystery audits tuned to your sector, scored live.

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ALL INDUSTRIES

See how we work across every sector.

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BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Products

Proprietary tools, platforms, and AI that power CX transformation.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

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Mysterya
MYSTERY AUDITS, LIVE

Audit every location and act on what you find.

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REBELDECK A · 36 FORCES

The forces that shape how humans experience the world.

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ALL PRODUCTS

Explore the full Renascence product ecosystem.

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PLATFORMS

AI & TECHNOLOGY

LEARNING & FRAMEWORKS

CX TOOLKIT

Opinion

Insights, research, and conversations at the frontier of CX.

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AI EXPERIENCE STUDIO

Turn what you read into a journey you can score.

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Mysterya
MYSTERY AUDITS, LIVE

See what customers really experience, visit by visit.

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ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

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Hub

Free tools, templates, and resources to advance your CX practice.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

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Mysterya
MYSTERY AUDITS, LIVE

Every visit, every location, every score. Live.

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THE MANIFESTOBurn the Deck.
Ten Virtues. Zero Excuses.Start reading →
THE HUB

Every free tool, template and resource in one place.

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AI TOOLS

FREE TOOLS

LEARNING

CULTURE

Curated by Renascence

CX News

Industry news filtered for what actually matters in customer experience, behavioral science and the business of serving people — rewritten, synthesised, and free of the noise.

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28 Oct 2026Stellantis、顧客データ基盤Amperityを採用し顧客体験のパーソナライズへ28 Oct 2026ZETA VOICE導入先のレビー・Q&A投稿数、1800万件突破28 Oct 2026サックスバー公式通販にREGALI「LEEEP」導入、カテゴリ別レビューで顧客体験向上を目指す28 Oct 2026Adobe、ヒースロー空港にエージェント型AIを提供 年間8,450万人対象27 Oct 2026島村楽器、SAP小売向けクラウドERPを採用 顧客体験と経営判断の高度化へ27 Oct 2026IDOM、商談AIエージェント基盤にSalesforce「Agentforce」を全面採用26 Oct 2026エニキャリ、神戸市の共創プロジェクト「OPEN NEXUS KOBE」に参画 物流DXがテーマ26 Oct 2026IDOM、Gulliver AX宣言でSalesforceとDatabricksを全面採用へ25 Oct 2026UAE、AI活用の奨学金申請を5分・書類2点に簡素化24 Oct 2026伊予銀行、行員の介助専門士取得へ松山で研修 顧客サービス向上へ23 Oct 2026TOPPAN、10万人規模のAIペルソナでCX支援サービスを提供開始22 Oct 2026ふくおかFGがAIファースト経営を掲げ、資金繰り相談にAIを導入へ
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