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Industry news filtered for what actually matters in customer experience, behavioral science and the business of serving people — rewritten, synthesised, and free of the noise.
GovTech
Virginia forms digital service office, appoints former federal Medicare leader as new director
Virginia has stood up a new digital service office and named a former federal Medicare official as its first director, following a review that found millions spent on incomplete state IT projects.
10 Sept 2026 · 2 min read · 2 sources
GovTech
California Launches Teen Council on Emerging Tech, Digital Wellness
California has created a formal teen council to feed youth perspectives directly into state policy on emerging technology and digital wellbeing, per StateScoop.
9 Sept 2026 · 2 min read
GovTech
Zoox Launches Amazon-Backed Robotaxi Service in Las Vegas
Amazon-owned Zoox is moving from testing to a paying-passenger robotaxi service in Las Vegas, marking its first commercial ride-hailing launch.
8 Sept 2026 · 2 min read
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