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Industry news filtered for what actually matters in customer experience, behavioral science and the business of serving people — rewritten, synthesised, and free of the noise.
Digital Experience
Vanguard Ranks Among Top Retirement Providers in JD Power 2026 U.S. Retirement Plan Digital Experience Study
Vanguard has been recognised as a top-performing provider in J.D. Power's 2026 U.S. Retirement Plan Digital Experience Study, though its exact ranking and score were not disclosed.
16 Sept 2026 · 2 min read
Digital Experience
Qatar Islamic Bank Adds Advanced Search, Redesigns Card Hub
Qatar Islamic Bank has updated its mobile app with an advanced search tool and a redesigned credit card hub, letting customers view balances and manage settings from one consolidated screen.
13 Sept 2026 · 2 min read
Digital Experience
Glassbox Repositions Digital Experience Analytics for Enterprise AI
Glassbox now frames its platform as a real-time operational intelligence layer, streaming live customer behaviour to AI agents instead of only supporting after-the-fact session analysis.
12 Aug 2026 · 2 min read
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