À propos

Le cabinet de conseil né à l'intersection de l'économie comportementale et de l'expérience humaine.

NOW HIRING

Rejoignez une équipe qui redéfinit la façon dont le monde perçoit les marques.

Voir les postes ouverts →

COMPANY

GROW WITH US

CONNECT

Nos services

Conseil complet en CX et en management pour les grandes entreprises.

ALL SERVICES

Découvrez la gamme complète de services de conseil en CX et en management.

Parcourir tous les services →

CORE

SPECIALIST

Solutions

Des solutions structurées qui transforment l'ambition CX en résultats mesurables.

ALL SOLUTIONS

Découvrez toutes nos solutions CX.

Parcourir les solutions →

STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Secteurs d'activité

Une décennie de transformation de l'expérience client dans les secteurs clés de la région.

ALL INDUSTRIES

Découvrez notre approche sectorielle.

Parcourir les secteurs d'activité →

BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Produits

Des outils, plateformes et IA propriétaires qui transforment l'expérience client.

ALL PRODUCTS

Découvrez l'écosystème complet des produits Renascence.

Parcourir les produits →

AI & TECHNOLOGY

LEARNING & GAMES

PLATFORMS & TOOLS

AI PRODUCTS

Opinion

Insights, research, and conversations at the frontier of CX.

ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Latest episodes

Latest news

Pôle

Outils, modèles et ressources gratuits pour faire progresser votre pratique CX.

NEW · MANIFESTO

Brûlez le pont. Dix vertus. Zéro excuse. — lisez notre manifeste pour le consultant audacieux.

Commencer la lecture →

AI TOOLS

FREE TOOLS

LEARNING

CULTURE

Product · Certification

Become a behavioral CX practitioner.

REBEL Discover is our flagship certification at the intersection of behavioral economics and customer experience — equipping you to design experiences grounded in how people really decide.

01 —Overview

What is REBEL Discover?

Behavioral CX Certification

REBEL Discover is a professional certification program that teaches the practical application of behavioral economics to customer experience.

Through hands-on modules, real cases and tools you keep, it turns behavioral theory into a discipline you can apply to journeys, pricing, communication and service from day one.

CertifiedPractitioners
500+
professionals certified in behavioral CX worldwide.
Format
8 weeks
a structured, practical program around your schedule.
Method
Hands-on
real tools and cases, not abstract theory.

02Capabilities

What it does.

Behavioral Foundations

Master the biases and principles that drive customer decisions.

Applied CX

Apply behavioral science to journeys, service and communication.

Tools You Keep

Frameworks and toolkits you use long after the course.

Certification

A recognised credential in behavioral customer experience.

03How it works

From first touch to outcome.

1

Enroll

Join the next cohort of the REBEL Discover certification.

2

Learn

Work through practical modules on behavior and CX.

3

Apply

Use real tools and cases to embed the skills.

4

Certify

Earn your REBEL credential and join the community.

04Who it's for

Built for teams like yours.

CX & service professionals
Marketers & designers
Consultants & leaders

FAQ

REBEL Discover, answered.

A flagship certification teaching the practical application of behavioral economics to customer experience, with hands-on modules and tools you keep.

REBEL Discover typically runs over eight weeks, designed to fit around a working schedule.

CX, marketing, service and design professionals, consultants and leaders who want to design with behavioral science.

Yes — REBEL is a recognised behavioral CX certification with 500+ practitioners certified worldwide.

Keep exploring Renascence

See it in action

Ready to explore REBEL Discover?

Book a demo and we'll show you how it works for your team.