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The consultancy born at the intersection of behavioral economics and human experience.

René Studio
AI EXPERIENCE STUDIO

The CX design platform we built from a decade of client work.

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Mysterya
MYSTERY AUDITS, LIVE

Mystery audits we run, scored live for every location.

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Comprehensive CX and management consulting for enterprise brands.

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AI EXPERIENCE STUDIO

Every engagement, mapped and scored in one AI workspace.

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Mysterya
MYSTERY AUDITS, LIVE

Mystery shopping, scored and evidenced in real time.

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Explore the full range of CX & management consulting services.

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CORE

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Solutions

Structured solutions that turn CX ambition into measurable outcomes.

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AI EXPERIENCE STUDIO

Map, score and fix the journeys we redesign, with AI.

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MYSTERY AUDITS, LIVE

Check the experience you designed is delivered.

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ALL SOLUTIONS

Explore every CX solution we offer.

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STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

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AI EXPERIENCE STUDIO

Sector-ready journeys, scored by AI in minutes.

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MYSTERY AUDITS, LIVE

Mystery audits tuned to your sector, scored live.

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ALL INDUSTRIES

See how we work across every sector.

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FINANCE & TECH

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Products

Proprietary tools, platforms, and AI that power CX transformation.

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AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

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Mysterya
MYSTERY AUDITS, LIVE

Audit every location and act on what you find.

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REBELDECK A · 36 FORCES

The forces that shape how humans experience the world.

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Explore the full Renascence product ecosystem.

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Opinion

Insights, research, and conversations at the frontier of CX.

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Turn what you read into a journey you can score.

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MYSTERY AUDITS, LIVE

See what customers really experience, visit by visit.

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ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

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Hub

Free tools, templates, and resources to advance your CX practice.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

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Mysterya
MYSTERY AUDITS, LIVE

Every visit, every location, every score. Live.

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THE MANIFESTOBurn the Deck.
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THE HUB

Every free tool, template and resource in one place.

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The full record

News archive

Every story we've published, by date. Search the headlines, filter by category, or jump to a specific date range.

Datesto

396 stories in General · showing 50

14 October 202610

17:17교보생명, '평생든든서비스'에 건강관리 기능 추가General16:17교보생명, '평생든든서비스'에 건강관리 프로그램 도입General15:17LG유플러스 심플랩, 고객 제안 반영해 KAA 마케터상 수상General14:56쇼핑 넘어 크루즈까지…롯데백화점, VIP 여행 서비스 첫선General12:37국민연금공단 송파지사, 점심시간 민원창구 휴무제 도입General11:36롯데백화점, VIP 전용 프리미엄 여행 상품 첫 출시General11:07교보생명, '평생든든서비스' 건강관리 영역까지 확대 적용General09:57대한항공, 매젤란 어워즈 8관왕…서비스·친환경 경쟁력 동시 입증General09:46LG유플러스, KAA 어워즈 2년 연속 수상…VOC 반영 체계 인정General07:56KB증권, AI로 반복 민원 분석해 고객경험 개선 속도 높여General

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