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The consultancy born at the intersection of behavioral economics and human experience.

René Studio
AI EXPERIENCE STUDIO

The CX design platform we built from a decade of client work.

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Mysterya
MYSTERY AUDITS, LIVE

Mystery audits we run, scored live for every location.

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Comprehensive CX and management consulting for enterprise brands.

René Studio
AI EXPERIENCE STUDIO

Every engagement, mapped and scored in one AI workspace.

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Mysterya
MYSTERY AUDITS, LIVE

Mystery shopping, scored and evidenced in real time.

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ALL SERVICES

Explore the full range of CX & management consulting services.

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CORE

SPECIALIST

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

René Studio
AI EXPERIENCE STUDIO

Map, score and fix the journeys we redesign, with AI.

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Mysterya
MYSTERY AUDITS, LIVE

Check the experience you designed is delivered.

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ALL SOLUTIONS

Explore every CX solution we offer.

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STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

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AI EXPERIENCE STUDIO

Sector-ready journeys, scored by AI in minutes.

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Mysterya
MYSTERY AUDITS, LIVE

Mystery audits tuned to your sector, scored live.

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ALL INDUSTRIES

See how we work across every sector.

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BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Products

Proprietary tools, platforms, and AI that power CX transformation.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

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Mysterya
MYSTERY AUDITS, LIVE

Audit every location and act on what you find.

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REBELDECK A · 36 FORCES

The forces that shape how humans experience the world.

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ALL PRODUCTS

Explore the full Renascence product ecosystem.

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AI & TECHNOLOGY

LEARNING & FRAMEWORKS

CX TOOLKIT

Opinion

Insights, research, and conversations at the frontier of CX.

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AI EXPERIENCE STUDIO

Turn what you read into a journey you can score.

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Mysterya
MYSTERY AUDITS, LIVE

See what customers really experience, visit by visit.

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ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

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Hub

Free tools, templates, and resources to advance your CX practice.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

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Mysterya
MYSTERY AUDITS, LIVE

Every visit, every location, every score. Live.

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THE MANIFESTOBurn the Deck.
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THE HUB

Every free tool, template and resource in one place.

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AI TOOLS

FREE TOOLS

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CX News

Industry news filtered for what actually matters in customer experience, behavioral science and the business of serving people — rewritten, synthesised, and free of the noise.

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2 Nov 2026LumApps, Sébastien Cano 신임 CEO 임명2 Nov 2026제주항공 AI 상담 도입 후 문의 처리 건수 19.9% 증가2 Nov 2026CloudNC, 제조 병목 자동화에 2,000만 달러 추가 조달2 Nov 2026ITSS, Feedzai와 손잡고 은행 디지털 뱅킹에 사기 탐지 내장2 Nov 202619세 창업자 Ghost, 1,100만 달러 투자 유치…개인용 AI 기기 Core 개발2 Nov 2026OpenAI, 이미지 생성 결과 옆에 시각 광고 노출 계획 발표2 Nov 2026TikTok Shop, AI 쇼핑 어시스턴트와 원클릭 결제 추가2 Nov 2026Reflection, 연산 비용 낮춘 오픈 웨이트 AI 모델 Beam 공개2 Nov 2026레이크워싱턴 공과대학, 아마존 Just Walk Out 무인 편의점 도입2 Nov 2026Mistral, 1T 규모 멀티모달 모델 Mistral Large 4 공개1 Nov 2026Lambda, 40억 달러 조달 추진…IPO 앞둔 AI 컴퓨팅 기업의 자본 확충1 Nov 2026개인용 AI 어시스턴트, 프라이버시 강조하며 Hark가 출시
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