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Industry news filtered for what actually matters in customer experience, behavioral science and the business of serving people — rewritten, synthesised, and free of the noise.

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4 Sept 2026Santalucía Seguros adopte Medallia pour l'écoute client et employé4 Sept 2026Aéroports de Dammam : six accréditations internationales à Istanbul4 Sept 2026Cluster2 Airports : 36 accréditations et 3 prix mondiaux4 Sept 2026Noctua offre un kit de montage gratuit pour un ventirad vieux de 8 ans3 Sept 2026Le géant de la relation client Salesforce accélère la monétisation de ses outils d'IA et rehausse ses objectifs annuels3 Sept 2026L’AHQ lance Qualité Hôtellerie pour structurer l’amélioration de l’expérience client3 Sept 2026Kestra Medical nomme Curtis Kopf SVP Expérience Client3 Sept 2026Kohl’s nomme Arianne Parisi directrice de l’expérience client3 Sept 2026Nhood nomme Amós González pour renforcer sa relation client2 Sept 2026AUTODOC PRO instaure un interlocuteur dédié pour les ateliers2 Sept 2026Manhattan Associates modernise la gestion des commandes de Boscov's2 Sept 2026Intègre le paiement numérique, Waskita Karya devient la première entreprise de construction certifiée SNAP
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