About

The consultancy born at the intersection of behavioral economics and human experience.

René Studio
AI EXPERIENCE STUDIO

The CX design platform we built from a decade of client work.

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Mysterya
MYSTERY AUDITS, LIVE

Mystery audits we run, scored live for every location.

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NOW HIRING

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Services

Comprehensive CX and management consulting for enterprise brands.

René Studio
AI EXPERIENCE STUDIO

Every engagement, mapped and scored in one AI workspace.

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Mysterya
MYSTERY AUDITS, LIVE

Mystery shopping, scored and evidenced in real time.

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ALL SERVICES

Explore the full range of CX & management consulting services.

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CORE

SPECIALIST

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

René Studio
AI EXPERIENCE STUDIO

Map, score and fix the journeys we redesign, with AI.

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Mysterya
MYSTERY AUDITS, LIVE

Check the experience you designed is delivered.

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ALL SOLUTIONS

Explore every CX solution we offer.

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STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

René Studio
AI EXPERIENCE STUDIO

Sector-ready journeys, scored by AI in minutes.

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Mysterya
MYSTERY AUDITS, LIVE

Mystery audits tuned to your sector, scored live.

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ALL INDUSTRIES

See how we work across every sector.

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BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Products

Proprietary tools, platforms, and AI that power CX transformation.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

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Mysterya
MYSTERY AUDITS, LIVE

Audit every location and act on what you find.

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REBELDECK A · 36 FORCES

The forces that shape how humans experience the world.

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ALL PRODUCTS

Explore the full Renascence product ecosystem.

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PLATFORMS

AI & TECHNOLOGY

LEARNING & FRAMEWORKS

CX TOOLKIT

Opinion

Insights, research, and conversations at the frontier of CX.

René Studio
AI EXPERIENCE STUDIO

Turn what you read into a journey you can score.

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Mysterya
MYSTERY AUDITS, LIVE

See what customers really experience, visit by visit.

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ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Latest episodes

Latest news

Hub

Free tools, templates, and resources to advance your CX practice.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

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Mysterya
MYSTERY AUDITS, LIVE

Every visit, every location, every score. Live.

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THE MANIFESTOBurn the Deck.
Ten Virtues. Zero Excuses.Start reading →
THE HUB

Every free tool, template and resource in one place.

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AI TOOLS

FREE TOOLS

LEARNING

CULTURE

Curated by Renascence

CX News

Industry news filtered for what actually matters in customer experience, behavioral science and the business of serving people — rewritten, synthesised, and free of the noise.

Just in

13 Oct 2026State Street ouvrira un centre opérationnel à Al Ain en 202712 Oct 2026Dextr AI lève 6,7 M$ pour sa plateforme hôtelière d'IA agentique12 Oct 2026Singapore Airlines revoit sa restauration à bord avec 100+ plats10 Oct 2026Delta Air Lines : la fidélité et le premium dopent les revenus10 Oct 2026Ada décroche la compétence AWS Travel and Hospitality8 Oct 2026Mews lance Guest Messaging et Automatisations pour l'hôtellerie5 Oct 2026Singapore Airlines revoit sa restauration à bord sur tous les vols3 Oct 2026Epic Ascent : Vail Resorts lance une conciergerie pour cours de ski privés30 Sept 2026Frontier Airlines : des pirates revendiquent la publication de 2,4 millions de données de clients21 Sept 2026Walmart étend la livraison de repas avec Papa Johns14 Sept 2026Hyatt et Delta unissent leurs programmes de fidélité voyage8 Sept 2026Emirates dévoile le premier siège Premium Economy électrique au monde doté d'un écran de confidentialité
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