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CX News
Industry news filtered for what actually matters in customer experience, behavioral science and the business of serving people — rewritten, synthesised, and free of the noise.
Marketing
VIO Med Spa Unveils Next-Generation Store Design as New National Brand Standard
VIO Med Spa has codified a new elevated store design as its national franchise standard, signalling that physical environment is now a core CX and brand-trust lever across its network.
13 Aug 2026 · 2 min read
Marketing
SK Telecom Runs AI Prompt Contest to Boost Customer Buy-In
SK Telecom has launched a customer prompt-writing competition for its AI products, using co-creation to build user ownership and surface real-world insight into how customers engage with AI.
10 Aug 2026 · 2 min read
Marketing
Coca-Cola Launches Unified Global Brand Identity Across Markets
Coca-Cola has replaced market-specific creative variation with a single global brand identity, aiming to deliver consistent recognition and experience across all touchpoints worldwide.
9 Aug 2026 · 2 min read
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