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Industry news filtered for what actually matters in customer experience, behavioral science and the business of serving people — rewritten, synthesised, and free of the noise.
AI
Stripe's $7bn Push Into AI Token Sales Infrastructure
Stripe is reportedly set to spend over $7 billion on infrastructure to become a gateway for metering and billing AI token usage, as enterprises shift from flat AI subscriptions to pay-per-token models.
8 Sept 2026 · 2 min read
AI
SAP Concur unveils AI assistant for travel and expense sector
SAP Concur has expanded its AI assistant to support travel managers, finance teams, approvers and travellers throughout the T&E workflow, unveiled at GBTA Convention 2026.
7 Sept 2026 · 2 min read
AI
AI Training Leads Planned Tech Investments, Liferay Survey Finds
A new Liferay survey reports that AI training is organisations' most commonly planned technology investment over the next 12 months, as agentic AI shifts from pilots to business-wide rollout.
6 Sept 2026 · 2 min read
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