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Berita CX
Berita industri ditapis untuk perkara yang benar-benar penting dalam pengalaman pelanggan, sains tingkah laku dan perniagaan melayan orang — ditulis semula, disintesis, dan bebas daripada gangguan.
Pengalaman Pesakit
Attelia Launches Health Tour App for Medical Tourism Journeys
Attelia has launched Health Tour, a mobile app consolidating international patients' hospital, travel, translation and aftercare coordination into a single digital touchpoint.
22 Sept 2026 · 2 min read
Pengalaman Pesakit
Ochsner Children's Kids' Council Puts Young Patients in CX Design
Ochsner Children's has launched a Kids' Council so paediatric patients can give first-hand feedback on care, rather than having their experience filtered through parents or clinicians.
9 Sept 2026 · 2 min read
Pengalaman Pesakit
WellSpan Health widens Hippocratic AI deal for clinical operations
WellSpan Health has expanded its partnership with Hippocratic AI, scaling voice-based generative AI agents from pilots into wider clinical operations and patient-facing touchpoints.
15 Aug 2026 · 2 min read
Kekal di hadapan CX
Dapatkan isyarat, bukan gangguan.
Jurnal, Experience Loom dan cerita-cerita yang membentuk CX — terus ke peti masuk anda.