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Berita CX
Berita industri ditapis untuk perkara yang benar-benar penting dalam pengalaman pelanggan, sains tingkah laku dan perniagaan melayan orang — ditulis semula, disintesis, dan bebas daripada gangguan.
AI
Consumers trust AI to advise, but don’t consent to it purchasing for them
New research shows shoppers are comfortable using AI for product recommendations but far more hesitant to let AI complete purchases on their behalf, exposing a trust gap between advisory and agentic AI.
22 Sept 2026 · 2 min read · 2 sources
AI
Salam, UnifyApps sign MoU to accelerate Saudi AI adoption
Saudi telecom operator Salam and enterprise automation platform UnifyApps have signed an MoU to combine telecom infrastructure with AI capabilities for Saudi government and enterprise clients.
22 Sept 2026 · 2 min read
AI
Saudi Arabia announces $2.5bn tech investment push as $1.2bn AI data centre expansion leads LEAP 2026
Saudi Arabia announced roughly $2.5 billion in new technology commitments at LEAP 2026, including a $1.2 billion expansion of AI data centre capacity.
21 Sept 2026 · 2 min read
Terkini
Kekal di hadapan CX
Dapatkan isyarat, bukan gangguan.
Jurnal, Experience Loom dan cerita-cerita yang membentuk CX — terus ke peti masuk anda.