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Event · Conference
Customer Experience Live Show Middle East 2026
Two days where the region's CX, marketing and contact-centre leaders explore AI-driven experience transformation in Dubai.
SEP30
Date
September 30 – October 1, 2026
Time
All day
Format
In-person
Location
JW Marriott Hotel Dubai Marina, Dubai, UAE
About this event
The Customer Experience Live Show Middle East gathers customer experience, marketing, contact centre and digital leaders to explore AI-driven strategies, personalisation and end-to-end experience transformation. The programme mixes keynotes, panels and a solutions expo focused on what works in the regional market.
It is designed for leaders accountable for customer outcomes who want practical, regionally relevant playbooks rather than theory.
Agenda & what you'll learn
- Keynotes on AI and the future of customer experience
- Panels on personalisation, loyalty and contact-centre transformation
- Case studies from regional brands
- Solution-provider expo and live demos
- Structured networking for CX leaders
Events & Webinars
Other events
Want this kind of thinking inside your team?
We run private workshops and advisory sessions tailored to your customer experience goals.