About

The consultancy born at the intersection of behavioral economics and human experience.

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COMPANY

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CONNECT

Services

Comprehensive CX and management consulting for enterprise brands.

ALL SERVICES

Explore the full range of CX & management consulting services.

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CORE

SPECIALIST

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

ALL SOLUTIONS

Explore every CX solution we offer.

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STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

ALL INDUSTRIES

See how we work across every sector.

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BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Products

Proprietary tools, platforms, and AI that power CX transformation.

ALL PRODUCTS

Explore the full Renascence product ecosystem.

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AI & TECHNOLOGY

LEARNING & GAMES

PLATFORMS & TOOLS

AI PRODUCTS

Opinion

Insights, research, and conversations at the frontier of CX.

ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Articles coming soon.

Latest episodes

Latest news

Hub

Free tools, templates, and resources to advance your CX practice.

NEW · MANIFESTO

Burn the Deck. Ten Virtues. Zero Excuses. — read our manifesto for the brave consultant.

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AI TOOLS

FREE TOOLS

LEARNING

CULTURE

Franchise · For Franchisees

A consultancy
in a box.

Launch your own behavioral CX consultancy with our brand, methodology, tools and training — in an exclusive, market-protected territory.

Apply to franchiseSee what's included
90 days
From signing to first client
~75%
Advisory gross margins
100%
Market-protected territory
10 yrs
Of proven methodology

01 —The Model

Your firm. Our engine.

Building a credible consultancy from scratch takes years — a brand, a methodology, tools, a pipeline. The Renascence franchise hands you all of it on day one, so you can focus on what matters: serving clients and growing your market.

You bring local relationships, ambition and drive. We bring a decade of behavioral CX, a category-leading brand, and a product stack no independent can match.

02The Package

Everything you need, in the box.

From brand to CRM to René AI — the complete operating system for a behavioral CX consultancy.

The Brand

Operate under the Renascence name — a recognised category leader in behavioral CX.

The Methodology

Our full CX & behavioral economics playbooks, frameworks and delivery toolkits.

Tools & CRM

René AI, Mysterya.cx, Compass CX and a ready-to-run CRM and ops stack.

Training & Certification

REBEL certification for you and your team, plus ongoing masterclasses.

Sales & Marketing

Brand assets, pitch decks, proposal templates and lead-gen playbooks.

Ongoing Support

A dedicated partner manager, peer network and quarterly business reviews.

03Territories

Open markets.

Exclusive, market-protected territories opening across high-growth regions.

GCC
6 territories
Open
Levant
4 territories
Open
North Africa
2 remaining
Limited
South Asia
5 territories
Open
Sub-Saharan Africa
2026
Soon
Southeast Asia
2026
Soon

04How to Launch

From application to first client.

1

Apply

Submit your application and tell us about your market and ambitions.

2

Discovery

We assess fit, territory availability and your growth plan together.

3

Onboard

Get certified, set up your stack and brand, and build your pipeline.

4

Launch

Win your first clients with our methodology, tools and support behind you.

Before you apply

Build your own CX firm

Ready to claim your territory?

Applications are reviewed on a rolling basis, and territories are limited. Start the conversation today.