About

The consultancy born at the intersection of behavioral economics and human experience.

RENÉ STUDIO

The CX design platform we built from a decade of client work.

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Join a team reshaping how the world experiences brands.

COMPANY

Build a tailored deck

GROW WITH US

Grow your career in CX

Franchise

Build your own CX firm

CONNECT

Services

Comprehensive CX and management consulting for enterprise brands.

RENÉ STUDIO

Every engagement, mapped and scored in one AI workspace.

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Explore the full range of CX & management consulting services.

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CORE

Customer Experience

End-to-end transformation

Management consulting

SPECIALIST

Digital Transformation

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

RENÉ STUDIO

Map, score and fix the journeys we redesign, with AI.

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Explore every CX solution we offer.

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STRATEGY & GOVERNANCE

CX Strategy

Vision, ambition & roadmap

CX Maturity

Benchmark where you are

CX Governance

Operating model & standards

VOC Strategy

Listen, analyze, act

CX Roadmaps

Turn ambition into action

Comms Strategy

Communication that lands

DESIGN & DELIVERY

CX Journeys

Map & redesign journeys

CX Archetypes

Design for real customers

Service Design

Blueprints & standards

Process Design

Optimize operations

UX & Wireframes

Digital experience design

Escalation Strategy

Turn complaints into loyalty

CULTURE & EXPERIENCE

Customer Rituals

Moments customers remember

Corporate Policies

Policies that protect customers

Industries

A decade of CX transformation across the region's defining sectors.

RENÉ STUDIO

Sector-ready journeys, scored by AI in minutes.

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See how we work across every sector.

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BUILT ENVIRONMENT

Real Estate

Developers & communities

FINANCE & TECH

PEOPLE & MOBILITY

Schools & universities

Products

Proprietary tools, platforms, and AI that power CX transformation.

RENÉ STUDIO

Design, score and fix customer journeys with AI.

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DECK A · 36 FORCES

The forces that shape how humans experience the world.

Explore REBEL Reveal →ALL PRODUCTS

Explore the full Renascence product ecosystem.

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AI & TECHNOLOGY

René AI

Behavioral AI assistant

AI Sales Assistant

Automate your pipeline

René Studio

AI CX design platform

LEARNING & GAMES

The Art of Engagement

Behavioral selling course

PLATFORMS & TOOLS

CX TOOLKIT

CX Maturity Assessment

How mature are we, really?

CX Vision Generator

Where are we going?

CX ROI Calculator

Is CX worth the spend?

EX ROI Calculator

What are our people worth?

Department Planner

How should we be organised?

All CX Tools

The full suite, free

Opinion

Insights, research, and conversations at the frontier of CX.

RENÉ STUDIO

Turn what you read into a journey you can score.

Open rene.cx ↗

ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

The people behind the work

Consultants, behavioral researchers, service designers, and product engineers — one team turning the science of decisions into experiences that move the numbers.

Leadership

Aslan Patov

Founder & CEO

Managing Director

Head of CX

Partner

Head of Strategy

Service Design Lead

Head of Design

Consulting

CX Transformation

Senior Consultant

Behavioral Research

Senior Consultant

Service Design

Consultant

Digital Transformation

Consultant

Product & Data

René AI

Product Lead

Behavioral Analytics

Data Scientist

UX & Journeys

Experience Designer

Delivery

Engagement Manager

Join us

We're hiring people who are useful, not theoretical

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