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29 stories in Customer Experience
14 September 20262
15:37AEM Launches Online Store for Self-Service Safety Materials AccessCustomer Experience07:16Rent the Runway ties CEO change to discovery upgrade continuityCustomer Experience9 September 20261
13:12Alchemer launches Iris, an AI-native CX platform for real-time actionCustomer Experience8 September 20261
20:31TEAM International Wins Exclusive Sitecore Deal in Latin AmericaCustomer Experience18 August 20262
10:49Audyence Names Horst Carreño-Bauer VP of Customer ExperienceCustomer Experience10:48TIM Brasil Launches South America's First eSIM TransferCustomer Experience16 August 20265
19:45Starbucks, Delta simplify the terms of their loyalty partnershipCustomer Experience19:43Brightspeed Redesigns Home Installation to Cut Customer Wait AnxietyCustomer Experience12:11Safepoint MGA Taps Next Level Solutions for Self-Service PortalCustomer Experience12:11Take2Eton Group Appoints Hensser to CX Leadership RoleCustomer Experience12:11Burger King Launches Whopper Guarantee and Champion RoleCustomer Experience14 August 20263
17:56Wyndham Route 66 Promotion Pairs Loyalty Points With Instant CandyCustomer Experience17:56SilverChef USA Merges Ops and CX Under Madeleine HopkinsCustomer Experience06:07Optimum Launches AI Billing Platform on Amdocs aOS Cognitive CoreCustomer Experience12 August 20263
16:41Primark Expands US Footprint With Texas, Indiana StoresCustomer Experience16:41Target Links Real-Time Attendance Tracking to Customer ExperienceCustomer Experience16:41Walmart Cuts Beef Prices Ahead of Summer Grilling SeasonCustomer ExperienceStay ahead of CX
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