The full record
News archive
Every story we've published, by date. Search the headlines, filter by category, or jump to a specific date range.
Datesto
315 stories · showing 50
20 September 20261
10:19Félix Raises $200M to Expand Beyond Remittances via WhatsAppBanking19 September 202611
17:20Dialflo Raises Rs 1.7 Cr for AI Contact-Centre Tech, Led by AJVCCustomer Service17:19Marriott Brings Loyalty Into Corporate Booking Tools With Spotnana DealMarketing17:14AI Chatbots Now Talk 81% of Shoppers Out of PurchasesMarketing16:57OpenAI-GSA OneGov Deal Extends ChatGPT Access to 2028AI16:54OpenAI's Astra: First AI Model With 'Critical' Cyber AbilitiesAI16:46Chainguard AI clears 40,000 open source vulnerabilities in weeksAI16:36AWS pushes partners to rethink pricing for the AI eraAI16:31UAE-Germany €40bn Deal Targets AI, Digital InfrastructureHospitality08:19Top AI spenders cut per-employee costs by nearly 10 percent in AugustAI07:18DeepSeek V4.1-Flash Cuts AI Agent Memory Costs by 75%AI06:56Dubai to get second Etihad Rail station as RTA puts public transport centre stageGeneral18 September 20262
07:12Integral raises €18M to unify SME back-office softwareBanking06:56Legacy IT Systems Persist as Enterprises Prioritise AI IntegrationAI17 September 20264
08:59PayNearMe Acquires Marr Labs to Add AI Voice Agents to PayXMFintech08:59HES FinTech, Acquired expand embedded lending payments dealFintech08:59Target appoints former Hilton CMO to lead guest experienceGuest Experience07:58Djezzy Signs Agreement With UGCAA to Support Digital Transformation of Algerian BusinessesDigital Transformation16 September 202612
13:26Universal Music, ElevenLabs Launch Licensed AI Remix PlatformAI13:26Mediclinic Parkview Hospital in Dubai to expand with Dh420 million investmentHospitality13:26Abu Dhabi Paid Parking Signs Signal Future Update, Not New FeesGeneral13:25Pocket FM AI Content Push Doubles Revenue Run Rate to $500MAI12:50Mexican Fintech Kapital Raises $100M for Underserved MarketsFintech12:43Nvidia and Palantir team up to run supply chains with AI, starting with Nvidia's own million-part operationAI12:41Levi's ties AI strategy to global ERP and data modernisationRetail12:40OpenAI AI Agents Publish 2,000+ Packages to RubyGemsAI12:39OpenAI Rules Out 2026 IPO, Citing AI Safety PrioritiesAI12:32Siemens and Redington collaborate to accelerate digital transformation across AfricaDigital Transformation12:31Target Launches AI Photo Search and Review Summary ToolsRetail12:31Best Workplaces in Asia 2026: Great Place To Work's EX DataEmployee Experience15 September 20261
06:12OpenAI just wants to winDigital Transformation14 September 202610
15:39Meta enlists tiny Korean startup to build 'one-chip-like datacenter' — CXL architecture introduced by Facebook's parent company and Panmnesia can handle almost 1000 AI GPUs per domainAI15:38Teleperformance opens Johor Bahru CX hub for Singapore, SE AsiaGeneral15:38Salesforce Completes Acquisition of AI Firm Fin for ServiceCustomer Service15:38Ultraviolette Opens Bhubaneswar Experience Centre in Eastern India PushBrand Experience15:37AEM Launches Online Store for Self-Service Safety Materials AccessCustomer Experience09:59Weyay Bank, Ooredoo Kuwait Partner on Youth Digital ExperienceDigital Experience09:59Revolut Confirms Data Breach Via Fake Government RequestsDigital Transformation09:59Hyatt and Delta Launch Cross-Brand Loyalty PartnershipHospitality07:16Rent the Runway ties CEO change to discovery upgrade continuityCustomer Experience06:07NatWest Names Ex-Ikea Exec to Lead Customer ExperienceBanking13 September 20269
06:53HUMAIN Partners With Cisco on Network Backbone for Saudi AIAI06:51Dubai's drone shawarma delivery service resumes via Keeta appGeneral06:38World Labs unveils Atlas, a single AI model that generates, reconstructs, and simulates 3D worlds from just a few photosAI06:33Nokia Opens Saudi Arabia R&D Centre for AI Network AutomationAI06:28UAE deploys 32 AI advisers for round-the-clock ministerial supportAI06:24Patton and alfanar Partner™ to Accelerate Secure Digital Transformation of Saudi Power InfrastructureDigital Transformation06:21Capitolis names ex-Bank of America exec Manickam as CTOFintech06:19Salam Launches B2B 2.0 Portfolio for Saudi Digital TransformationDigital Transformation06:14Dubai firm signs 5-year China deal for 10,000 humanoid robotsGeneralStay ahead of CX
Get the signal, not the noise.
The Journal, Experience Loom and the stories shaping CX — straight to your inbox.