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334 stories · showing 50
23 September 20263
11:12At Home Redesigns Loyalty Programme Using Member FeedbackMarketing07:34Corgi Raises $40.7M, Building on $2.6B AI Insurer ValuationFintech07:31VitalCX and Innova Solutions Partner to Transform Healthcare Operations from Patient Access through Revenue CycleCustomer Experience22 September 20263
17:18Attelia Launches Health Tour App for Medical Tourism JourneysPatient Experience07:16Consumers trust AI to advise, but don’t consent to it purchasing for themAI06:09Salam, UnifyApps sign MoU to accelerate Saudi AI adoptionAI21 September 20265
13:48Social Development Bank Launches 'Nora' Smart Assistant and 'Smart Collection' Agent at LEAP 2026Banking13:48JetBlue Redesigns Domestic First Class Seats to Drive Premium RevenueBanking13:47Saudi Arabia announces $2.5bn tech investment push as $1.2bn AI data centre expansion leads LEAP 2026AI13:47Saudi Arabia Gives 27 Million Residents Free Adobe AI AccessAI06:07AirDNA Launches Dynamic Pricing Tool, Enters Revenue ManagementHospitality20 September 20269
16:21Citrix Acquires Numecent to Decouple Windows Apps From the OSDigital Transformation16:21SBI Holdings buys 20% stake in Indonesia's Ajaib for $270mBanking16:21Vertice AI Launches OPTIMIZE for Community Banks, Credit UnionsBanking16:21X Investigates Password-Reset Surge Tied to X Money LaunchDigital Transformation16:20FTC Alleges Amazon Hid Ad Auction Surcharges From BrandsMarketing16:20Anthropic launches Claude Fable 5.1 and says it’s up to 45 percent cheaper for agentic workAI16:19Serval Launches Catalyst as AI-Native Rival to ServiceNowAI16:19Ibtikar Fund Backs AI Retention Startup Churn SolutionRetail10:19Félix Raises $200M to Expand Beyond Remittances via WhatsAppBanking19 September 202611
17:20Dialflo Raises Rs 1.7 Cr for AI Contact-Centre Tech, Led by AJVCCustomer Service17:19Marriott Brings Loyalty Into Corporate Booking Tools With Spotnana DealMarketing17:14AI Chatbots Now Talk 81% of Shoppers Out of PurchasesMarketing16:57OpenAI-GSA OneGov Deal Extends ChatGPT Access to 2028AI16:54OpenAI's Astra: First AI Model With 'Critical' Cyber AbilitiesAI16:46Chainguard AI clears 40,000 open source vulnerabilities in weeksAI16:36AWS pushes partners to rethink pricing for the AI eraAI16:31UAE-Germany €40bn Deal Targets AI, Digital InfrastructureHospitality08:19Top AI spenders cut per-employee costs by nearly 10 percent in AugustAI07:18DeepSeek V4.1-Flash Cuts AI Agent Memory Costs by 75%AI06:56Dubai to get second Etihad Rail station as RTA puts public transport centre stageGeneral18 September 20262
07:12Integral raises €18M to unify SME back-office softwareBanking06:56Legacy IT Systems Persist as Enterprises Prioritise AI IntegrationAI17 September 20264
08:59PayNearMe Acquires Marr Labs to Add AI Voice Agents to PayXMFintech08:59HES FinTech, Acquired expand embedded lending payments dealFintech08:59Target appoints former Hilton CMO to lead guest experienceGuest Experience07:58Djezzy Signs Agreement With UGCAA to Support Digital Transformation of Algerian BusinessesDigital Transformation16 September 202612
13:26Universal Music, ElevenLabs Launch Licensed AI Remix PlatformAI13:26Mediclinic Parkview Hospital in Dubai to expand with Dh420 million investmentHospitality13:26Abu Dhabi Paid Parking Signs Signal Future Update, Not New FeesGeneral13:25Pocket FM AI Content Push Doubles Revenue Run Rate to $500MAI12:50Mexican Fintech Kapital Raises $100M for Underserved MarketsFintech12:43Nvidia and Palantir team up to run supply chains with AI, starting with Nvidia's own million-part operationAI12:41Levi's ties AI strategy to global ERP and data modernisationRetail12:40OpenAI AI Agents Publish 2,000+ Packages to RubyGemsAI12:39OpenAI Rules Out 2026 IPO, Citing AI Safety PrioritiesAI12:32Siemens and Redington collaborate to accelerate digital transformation across AfricaDigital Transformation12:31Target Launches AI Photo Search and Review Summary ToolsRetail12:31Best Workplaces in Asia 2026: Great Place To Work's EX DataEmployee Experience15 September 20261
06:12OpenAI just wants to winDigital TransformationStay ahead of CX
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