Mengenai Kami

Perundingan yang lahir di persimpangan ekonomi tingkah laku dan pengalaman manusia.

Kini Mengambil Pekerja

Sertai pasukan yang membentuk semula cara dunia mengalami jenama.

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SYARIKAT

BERKEMBANG BERSAMA KAMI

HUBUNG

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Perundingan pengurusan dan CX komprehensif untuk jenama perusahaan.

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Terokai rangkaian penuh perkhidmatan perundingan CX & pengurusan.

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TERAS

PAKAR

Penyelesaian

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REKA BENTUK & PENYAMPAIAN

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Industri-industri

Satu dekad transformasi CX merentasi sektor-sektor utama di rantau ini.

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PERSEKITARAN BINAAN

KEWANGAN & TEKNOLOGI

ORANG & MOBILITI

Produk

Alat, platform, dan AI proprietari yang menggerakkan transformasi CX.

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PEMBELAJARAN & PERMAINAN

PLATFORM & ALATAN

PRODUK AI

Pendapat

Wawasan, penyelidikan dan perbualan di barisan hadapan CX.

BacaJurnal PengalamanArtikel & penyelidikan mengenai CX, tingkah laku dan transformasi.Tonton & DengarPengalaman LoomPodcast video kami tentang CX & tingkah laku.TersusunBerita CXBerita industri penting dalam CX, tanpa kebisingan.

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Hab

Alat, templat, dan sumber percuma untuk memajukan amalan CX anda.

BAHARU · MANIFESTO

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ALAT AI

ALAT PERCUMA

PEMBELAJARAN

BUDAYA

Consulting

Senior Consultant

Leads workstreams; design thinking and problem solving at greater ambiguity.

Apply for this role
Department
Consulting
Type
Contract
Location
Dubai, UAE · Hybrid
Openings
1

About the role

As a Senior Consultant you lead workstreams and shape the story a deliverable tells. You work at genuine ambiguity, apply design thinking and structured problem-solving, mentor the people around you, and hold the line on quality. You are trusted with the client relationship inside your workstream.

What you'll do

  • Lead one or more workstreams end-to-end and own their quality, narrative and outcome.
  • Apply design thinking and structured problem-solving to problems with real ambiguity and stakes.
  • Shape the overall storyline of a deliverable, not just the individual analyses within it.
  • Mentor junior team members, review their work and raise the bar on rigour.
  • Manage day-to-day client contact within your workstream, building trust and handling pushback.
  • Anticipate risks to the engagement and propose how to mitigate them before they escalate.
  • Contribute to proposals and firm knowledge, packaging what works into reusable assets.

What you'll bring

  • Demonstrated ability to lead a workstream and deliver under ambiguity.
  • Design-thinking and problem-structuring skills you can teach to others.
  • Excellent client-facing communication and presence.
  • Strong judgement on quality, prioritisation and when to escalate.
  • Typically 4-6 years of relevant consulting or domain experience.

Working arrangement

This is a contract engagement based in Dubai, worked on a hybrid basis — a blend of on-site collaboration and remote focus time, structured around project delivery rather than a fixed schedule.

How we assess

Every applicant completes our PURE assessment (Tier 2). Stage 1 covers Critical Thinking, Abstract Reasoning, Problem Solving, Design Thinking and Working with Data; Stage 2 builds a character profile across nine traits; Stage 3 is a short final conversation. It's fair, job-relevant and the same for everyone.

Who thrives here

People who are rigorous, curious and genuinely care about the experience they create for customers and colleagues.

Apply for this roleIncludes a short pre-qualification — takes about 5 minutes.