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Industry news filtered for what actually matters in customer experience, behavioral science and the business of serving people — rewritten, synthesised, and free of the noise.

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9 Sept 2026Telefónica lanza asistente virtual con IA para la atención de Bizum8 Sept 2026Boletín 287. Mario Delgado firma acuerdo con la UNESCO para impulsar la transformación digital educativa y el uso ético de la inteligencia artificial6 Sept 2026WhatsApp prepara chats con agentes de IA de terceros en beta6 Sept 2026Tesco nombra a Lucy Cooper directora de CX y Estrategia Agéntica6 Sept 2026Morelos confirma vigencia de su Ley de Transformación Digital y Llave Mx5 Sept 2026México y España firman acuerdo sobre IA, conectividad y supercomputación5 Sept 2026Deloitte Brasil y AWS renuevan alianza cloud por cinco años3 Sept 2026Nuevo León lanza su primera billetera digital oficial3 Sept 2026Minsal lanza siete proyectos de transformación digital en salud3 Sept 2026Lavalle logra conectividad total en sus 26 centros de salud1 Sept 2026Mapfre, mejor experiencia de cliente en seguros de Perú 3 años1 Sept 2026España invertirá 180 mde para impulsar proyectos de Inteligencia Artificial
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