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Event · Conference

Engage Customer Summit 2026

Two days for senior UK customer-engagement leaders — case studies, expert insight and networking in London.

OCT7
Date
October 7–8, 2026
Time
All day
Format
In-person
Location
Evolution, Battersea, London, UK

About this event

The Engage Customer Summit is a two-day event for senior customer-engagement, CX and employee-engagement leaders. It features case studies, expert sessions and networking focused on connecting customer experience and employee experience to drive measurable business results.

The agenda is built around real-world stories from major brands, giving attendees practical approaches they can apply to their own engagement strategies.

Agenda & what you'll learn

  • Keynotes connecting customer and employee experience
  • Brand-led case studies and best practice
  • Streams on CX strategy, contact centres and engagement
  • Expert panels and interactive sessions
  • Networking with senior engagement leaders

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Want this kind of thinking inside your team?

We run private workshops and advisory sessions tailored to your customer experience goals.