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138 stories · showing 50
10 September 20262
15:53Nearly Two in Five Enterprise Decision-Makers Say AI-Driven Decisions Have Caused Customer Experience ProblemsCustomer Experience06:26Virginia forms digital service office, appoints former federal Medicare leader as new directorGovTech8 September 20265
19:55Tabbed integrates with Toast POS for member-style loyaltyHospitality19:55Stripe's $7bn Push Into AI Token Sales InfrastructureAI13:05PrimeS4 Gains SAP Supply Chain Expert Competency StatusDigital Transformation13:05American Airlines to Add Seatback Screens Across Narrowbody FleetHospitality06:21The Media Line: Google launches Pakistan office, signaling new push for digital transformationDigital Transformation7 September 20261
13:47SAP Concur unveils AI assistant for travel and expense sectorAI6 September 20264
17:58AI Training Leads Planned Tech Investments, Liferay Survey FindsAI11:09Walmart Links Fast Delivery to Walmart+ Membership GrowthRetail11:09Dubai Customs' iDeclare cuts red-channel wait to under 5 minutesGeneral06:31Phonely launches Alma, a voice-native LLM for AI agentsAI5 September 20264
15:18Salam and UnifyApps sign MoU to boost Saudi AI adoptionAI15:17Social Development Bank Launches Nora AI Assistant at LEAP 2026Banking15:17JetBlue Redesigns Domestic First Class to Drive ProfitBanking09:21UiPath: AI Customer Talks Shift From Hype to ROI ProofAI4 September 20263
16:21Boscov's Partners with Manhattan Associates to Modernise FulfillmentAI11:18Citrix Acquires Numecent to Containerize Windows AppsDigital Transformation07:06It sure looks like hackers breached a major ID card verification serviceDigital Transformation3 September 20262
07:16X Money Launch Prompts Surge in Password-Reset AttacksDigital Transformation07:06Genesys: AI Adoption Alone Won't Fix Broken CX in 2026AI1 September 20262
07:02AI Boosts Revenue but Not Yet Margins: Carnegie Mellon StudyAI07:02Ratings and reviews now outweigh discounts in online buyingCustomer Experience25 August 20268
19:29AI Complexity Straining UK IT Teams, Freshworks Study FindsAI19:28Meta Pays Microsoft Hundreds of Millions for AI Cloud ServicesAI19:28New Zealand launches consultation to modernise retail paymentsBanking19:27Kuwait Airways Denies First and Business Class Downgrade ClaimsGeneral19:27Mesta Launches White-Labeled Portal for Global PaymentsCustomer Experience14:43Enigma Raises $71M to Make Robot Control as Simple as VolumeDigital Transformation11:21Counsel Financial Appoints David Le to Lead Product and Digital TransformationDigital Transformation07:15MENA Startups Raise $96.1M in Two Weeks, Saudi Fintech LeadsFintech24 August 20264
13:12UAE Launches Integrated AI-Powered Judicial PlatformGeneral13:12VOZIQ AI Churn Prediction Now Available on Azure MarketplaceAI13:11Fish Audio Raises $52M Seed for AI Voice ModelsAI13:11Xbox outage: Microsoft cites licensing dependency failureDigital Transformation23 August 20266
19:56ABM, LaGuardia Gateway pilot autonomous robots at Terminal BGuest Experience19:56MoonPay Launches PayBox for AI Agent-Led PaymentsAI19:56Amazon Hear Brings Real-Time Audio Chat to Online ShoppingCustomer Experience12:13LinkedIn AI Slop Button Lets Users Flag Low-Quality PostsAI12:12Etihad Rail Passenger Service to Launch in Dubai on 30 SeptemberGeneral06:06Uber and Baidu launch driverless taxis in Dubai via appGeneral20 August 20265
17:49Mercy Wins National Award for Physician Experience, Patient CareDigital Transformation12:10X Replaces Revenue Sharing With Original Content RewardsDigital Transformation09:33OpenAI introduces $125 Premium Seats for ChatGPT Business as agentic AI burns through more tokensAI09:33Ava Hotel Paso Robles Adopts IRIS Guest Experience PlatformGuest Experience06:20SugarCRM's Sugar Sell Tops Info-Tech Midmarket CRM RankingUser ExperienceStay ahead of CX
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