The full record
News archive
Every story we've published, by date. Search the headlines, filter by category, or jump to a specific date range.
263 stories · showing 50
14 October 20261
09:46Shopify Opens Catalogue to More AI Shopping AgentsRetail13 October 20263
19:41Meta's Muse AI Agent Can Be Prompted Into Sexting, Wired FindsAI14:27Delta Links Loyalty and Premium Strategy to Lift SpendingHospitality06:56Zenarate Frontline Platform Judges Human and AI Agents on ResolutionCustomer Service12 October 20265
19:08AI Agent Naming Builds Trust but Weakens Human OversightAI18:21AI Trust Gap: Daily Users Still Worry About AI RisksAI14:28OpenAI Halts GPT-6.1 Launch Over Unmet Safety StandardsDigital Transformation13:06AI Autonomy Worries UK Public More Than AI ErrorsAI08:11MBZUAI's RAIS Fellowship Sends Emirati to Oxford for AI ResearchAI10 October 20263
15:41OpenAI Dismisses Three Safety Staff Amid Internal Trust CrisisAI11:21Investment Research Spend Stalls Despite Rising AI DemandAI10:42OpenAI Revenue Run-Rate Revised to $50bn Amid $30bn Funding TalksAI9 October 20266
19:51India's AI Data Centre Push Meets Local Resident PushbackAI18:51OpenAI's Math Proofs Fall Short of Rigour, Panel FindsDigital Transformation18:41Walmart Reinvests AI Savings from Sparky into Customer ExperienceAI18:12Nvidia found $1B under the couch to help secure American scientific computing dominanceDigital Transformation16:01AI Visibility Doesn't Guarantee Brand Recall, Skyword FindsAI15:01GlobalFoundries, TSMC Sign $2bn AI Chip Packaging DealAI8 October 20264
15:01PoeLLM Malware Uses Poetry to Bypass AI Filters, Hits 3K+ ServersAI13:46PwC: Leaders Less Prepared for AI Cyberattacks Than Traditional OnesAI08:41Meta AI Tools Detect Ads Masking Child Abuse Material LinksAI06:26UAE Tops Global Ranking for Digital Government ServicesGovTech7 October 20264
19:31Google Gemini free tier capped to lightest AI modelAI19:16OpenAI's 100+ New Math Proofs Spark Attribution BacklashAI18:21The next hurdle for AI agents: getting websites to let them inAI14:21Treasure Data updates Treasure AI with self-service CDP toolsMarketing6 October 20263
19:21SOC Analysts Welcome AI Gains but Fear Entry-Level Job LossesAI19:21Mumbai Airport to Shift Terminal 2 Flights; Airlines Push BackHospitality12:37Envision Warns of Shutdown Without New Partner or BuyerUser Experience5 October 20262
15:51Ripjar adds AI to ULTRA screening platform for banksBanking06:56Mynt's GCash Targets $973M IPO, Largest in PH HistoryFintech4 October 20264
15:41TTEC Launches CARES Metric to Measure Real Customer ExperienceCustomer Service14:31AI Adoption Study: Employees Fake Usage to Meet MandatesAI13:16AI Shopping Recommendations Leave Many Buyers With RegretRetail07:36OpenAI's internal model considered restarting itself after learning it was about to be shut downAI2 October 20266
19:46AI Brain Scan Tool Reconstructs What You're Looking AtAI19:01Creator Access Backlash Hits US Open, Cruise TravelHospitality13:26DoorDash launches SMS ordering to cut app frictionCustomer Experience10:26Hatch tops 150M leads, broadens AI agent platform scopeAI02:47Nvidia Weighs $10B Stake in Anthropic's Record-Breaking IPOAI02:46Roku Launches Fairground, a Free AI-Generated TV ChannelAI1 October 20269
16:21Unified GCC Tourist Visa Could Reshape $254bn Gulf TourismHospitality16:11Google's AI Content Payments to Publishers Lack TransparencyAI14:36UAE Free Zones Anchor China-Led BRICS AI Network in RegionAI14:10Mastercard, HyperPay Launch SME Business Card in Saudi ArabiaGeneral12:56Al Maktoum Airport designed for queue-free security screeningGeneral12:11TD Bank COO Taylan Turan Departs After Under a YearBanking11:06Chatbots built an "echo chamber of one" and now psychiatry has to decide if "AI psychosis" existsAI10:26TimesFM-3: Google's AI Model Forecasts Demand Using Context SignalsAI08:51Anthropic CEO says it’s time to pump the brakes on AIAIStay ahead of CX
Get the signal, not the noise.
The Journal, Experience Loom and the stories shaping CX — straight to your inbox.


