About

The consultancy born at the intersection of behavioral economics and human experience.

NOW HIRING

Join a team reshaping how the world experiences brands.

View open roles →

COMPANY

GROW WITH US

CONNECT

Services

Comprehensive CX and management consulting for enterprise brands.

ALL SERVICES

Explore the full range of CX & management consulting services.

Browse all services →

CORE

SPECIALIST

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

ALL SOLUTIONS

Explore every CX solution we offer.

Browse solutions →

STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

ALL INDUSTRIES

See how we work across every sector.

Browse industries →

BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Products

Proprietary tools, platforms, and AI that power CX transformation.

ALL PRODUCTS

Explore the full Renascence product ecosystem.

Browse products →

AI & TECHNOLOGY

LEARNING & GAMES

PLATFORMS & TOOLS

AI PRODUCTS

Opinion

Insights, research, and conversations at the frontier of CX.

ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Latest episodes

Latest news

Hub

Free tools, templates, and resources to advance your CX practice.

NEW · MANIFESTO

Burn the Deck. Ten Virtues. Zero Excuses. — read our manifesto for the brave consultant.

Start reading →

AI TOOLS

FREE TOOLS

LEARNING

CULTURE

Consulting

Associate

Entry delivery role; accuracy, comprehension and instruction-following under supervision.

Apply for this role
Department
Consulting
Type
Contract
Location
Dubai, UAE · Hybrid
Openings
1

About the role

As an Associate you are the engine room of our client work. You sit alongside consultants on live engagements, doing the research, analysis and preparation that everything else is built on — and you do it accurately, on time and to a standard a client would happily see. It is the best possible place to learn how top-tier experience consulting is actually done.

What you'll do

  • Support consultants across live client engagements — desk research, data gathering and first-pass analysis that stands up to scrutiny.
  • Produce clean, accurate deliverables: research summaries, meeting notes, slides, trackers and simple models, formatted to the firm's standard.
  • Follow structured methods and multi-step instructions precisely, flagging ambiguity early rather than guessing.
  • Turn raw inputs — interviews, spreadsheets, documents — into organised, well-labelled material the team can build on.
  • Keep project trackers, action logs and version control tidy so nothing slips between working sessions.
  • Quality-check your own work for errors, inconsistencies and broken logic before it reaches a senior reviewer.
  • Juggle several parallel requests and hit deadlines without needing to be chased.

What you'll bring

  • Exceptional attention to detail and a low tolerance for sloppy work.
  • Strong reading comprehension — you absorb a brief and act on it correctly the first time.
  • Comfort with spreadsheets and slide software, and the ability to pick up new tools quickly.
  • Clear written English and the discipline to follow a set format and style.
  • A proactive, dependable attitude under deadline pressure.

Working arrangement

This is a contract engagement based in Dubai, worked on a hybrid basis — a blend of on-site collaboration and remote focus time, structured around project delivery rather than a fixed schedule.

How we assess

Every applicant completes our PURE assessment (Tier 1). Stage 1 covers Attention to Detail, Understanding Instructions, Verbal Reasoning, Working with Data and Problem Solving; Stage 2 builds a character profile across nine traits; Stage 3 is a short final conversation. It's fair, job-relevant and the same for everyone.

Who thrives here

People who are rigorous, curious and genuinely care about the experience they create for customers and colleagues.

Apply for this roleIncludes a short pre-qualification — takes about 5 minutes.