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24 stories in Customer Experience
10 September 20261
15:46AI-Driven Decisions Cited as CX Problem by 2 in 5 ExecutivesCustomer Experience24 August 20261
13:03IKEA Puts Eight China Stores Up for Sale Amid E-Commerce ShiftCustomer Experience14 August 20261
06:26Raley's Realigns Leadership to Unite CX, Ops and MerchandisingCustomer Experience10 August 20262
11:51Safepoint MGA Taps Next Level Solutions for Self-Service PortalCustomer Experience08:20Walmart Cuts Beef Prices Ahead of Summer Grilling SeasonCustomer Experience9 August 20268
17:20Knack Systems joins UNITED VARS to grow SAP CX expertiseCustomer Experience15:25Busy Baby launches UK vending machines for parents in needCustomer Experience15:01Airship Launches Results Guarantee, Cites 476% ROI StudyCustomer Experience14:03Michaels Launches Experiential Store Format for Arts and CraftsCustomer Experience12:11Fossil to close up to 15 stores in retail footprint cutCustomer Experience09:46New Jersey Bans Surveillance Pricing in First-of-Kind US LawCustomer Experience09:21Buc-ee's confirms San Marcos 2025 opening, Boerne site for 2027Customer Experience07:26Barnes & Noble opens 3rd location in ChicagolandCustomer Experience7 August 20264
18:02Booking Holdings' Connected Trip Strategy Drives Loyalty via Friction ReductionCustomer Experience18:01CDG–QueSee OSS/BSS Integration Embeds CX Analytics for 100+ TelecomsCustomer Experience11:10JetBlue Fare Tier Overhaul: Choice Architecture and Loyalty RiskCustomer Experience10:26West Shore Home CTO Role Unifies AI, Data and CX PlatformsCustomer ExperienceStay ahead of CX
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