The full record
News archive
Every story we've published, by date. Search the headlines, filter by category, or jump to a specific date range.
Datesto
61 stories in AI · showing 50
9 September 20263
12:41Anthropic to Launch Watermark Detection API for Claude AI TextAI12:41GPT-5.6 Sol Gets Ultrafast Mode: 14x Faster via CerebrasAI12:41Five9 Lands ~$100M, Five-Year CCaaS Deal with Fortune 100 BankAI8 September 20264
19:441 in 5 US Workers Delegate Tasks to AI Over ColleaguesAI19:42Stripe Reportedly Acquiring AI Startup OpenRouter for $7bn+AI19:42Stripe Reportedly Planning $7bn+ Push Into AI Token BillingAI19:41Enterprises with AI context layers report agent failures at more than twice the rate of those without oneAI7 September 20261
13:45Anthropic Overtakes OpenAI on Revenue, Report SaysAI6 September 20264
17:43SAP Concur Expands AI Assistant Across Travel and Expense WorkflowAI17:42AI training tops planned investments as agentic AI scales upAI17:41OpenAI Fixes Codex Bug That Deleted User Files Without ConsentAI06:30Phonely launches Alma, a voice-first AI language modelAI5 September 20262
11:52Genesys Launches AI Control Plane for Agent OrchestrationAI09:21UiPath CEO: AI Buyer Conversations Shift to ROI, Not PilotsAI4 September 20264
16:17Boscov's Partners With Manhattan Associates on FulfilmentAI16:17OpenAI Ends Cursor Deal Worth $1bn+ After SpaceX AcquisitionAI11:16Saudi Arabia unveils $2.5bn tech push, $1.2bn AI data centre planAI07:46Saudi Arabia Gives 27 Million Residents Free Adobe AI AccessAI1 September 20261
12:42Nvidia’s $3.5B MediaTek bet reveals its plan for tackling Big Tech’s AI chip buildoutAI25 August 20263
19:17GPT-5.6 Sol drives OpenAI's revenue surge as it regains ground on AnthropicAI19:16Psychological methods reveal major weaknesses in AI security testingAI07:31Safe Superintelligence Partners With Nvidia to Scale AI ResearchAI23 August 20263
19:44PwC AI Reports Contain Fabricated Sources, Joining Big FourAI19:43AccountsIQ rolls out Paraglide AI agents to automate collectionsAI19:42Chime to Cut 10% of Workforce, Citing AI Efficiency GainsAI22 August 20262
15:19Micro1 Hits $500M Run Rate Amid AI Training Data BoomAI15:19Salesforce Adds MCP Support to Headless 360 for AI AgentsAI21 August 20261
16:30Design Arena Raises $7.9M to Train AI Design TasteAI19 August 20261
07:11OmniAI Rebrands as Monumint for Financial Services AIAI16 August 20262
19:02Microsoft's $3.2B Anthropic Gain Outshines OpenAI StakeAI19:02Nscale Acquires Anyscale to Unify AI Compute and OrchestrationAI15 August 20263
14:28LinkedIn Lets Users Report AI-Generated 'Slop' PostsAI14:28Simile Raises $200M at $2B Valuation for Synthetic-User AI TestingAI06:16Google Pulls Earth AI Imagery Feature Over Misinformation RiskAI14 August 20262
17:26June raises $20M to fix enterprise AI deployment gapAI17:26Spotify AI Remix Tool Adds Merlin, Covering 30,000+ Indie LabelsAI13 August 20262
12:00Ooredoo Kuwait Distributes AlooChat AI to Business CustomersAI11:40Suno AI Music Breach Exposes Data of 55M Users, HIBP FindsAI10 August 20262
12:51Experian Expands ServiceNow AI Platform Use for CXAI11:51Cost-cutting funds AI transformation, Horváth study findsAI7 August 20265
18:40RingCentral AI Receptionist Quadruples Customers in Q2 2026AI18:02ServiceMax AI Adoption: PTC CEO on Readiness vs EnthusiasmAI18:02NICE Wins HMRC Nine-Digit CX AI Deal Amid Slow Revenue RecognitionAI18:01Ask Mike: Michaels Launches Gemini AI Shopping Assistant for CXAI14:25Observe.AI and AWS Formalise AI Agent Partnership for Contact CentresAIStay ahead of CX
Get the signal, not the noise.
The Journal, Experience Loom and the stories shaping CX — straight to your inbox.